Manage Your Subscription

Manage your Dungeon Drop subscription

Everything about your subscription lives in your customer account — no emails, no waiting, no guilt trips.

Manage it yourself (fastest)

1. Log in to your TAD account: shopify.com/81806360814/account (use the email you subscribed with — we'll send you a one-time code, no password needed).
2. Open Subscription management.
3. From there you can:
   • Skip your next drop (one skip per quarter)
   • Pause for up to 2 months
   • Cancel your subscription
   • Update your payment method, shipping address, or tee size
   • See your upcoming charge date and drop status

You can also use the manage subscription link in any order confirmation or renewal email — it takes you straight there without logging in.

Key deadlines

• Changes made before the 10th of the month apply to that month's drop.
• Changes after the 10th apply from the following month.
• Billing happens on the 1st; drops ship 15th–20th.

Prefer a human?

Email Support@theanimedungeon.com.au with your order number and what you'd like changed — skip, pause, cancel, size swap, address update — and we'll sort it within 1–2 business days.

Full rules live in the Subscription Policy.